A recent piece of research by UK based IT and business integration company NexusOS has found that businesses continue to struggle with the delivery of mobile computing for their staff. Main reasons for this are the large variety of devices and maintaining data security. However, although businesses are still in a reactive mode, they are trying to improve this.
NexusOS, a UK-based IT and business integration company, has found that large businesses continue to struggle with methods of approaching the idea of end-user computing as a strategy that is fully cohesive. They also have difficulty in managing the large variety of devices and the security risks that come with the different devices. These are just some of the findings that they have published in a recent report on mobile workforces.
In the study, some 730 organizations were polled, each of which had at least 1,000 members of staff. They reaching five global regions, 14 different industries and 11 different countries. They completed the piece of research in order to understand the types of challenges faced by businesses when they want to implement a business approach that is user-centric. The study provides important insights into habits and strategies that strongly influence end user computing.
The results of the NexusOs study showed that:
- 44% believe they have a broad end user computing strategy that incorporates enterprise mobility. They have also stated that they have a budget available to ensure end user computing can be completed on various devices.
- 13% of businesses have no strategy in place for end-user computing.
- 28% of the average IT budget focuses on end user computing.
- 61% of those polled stated that they are seeing a return on investment from any initiatives for end user computing they put into place.
- 65% of businesses have noticed that their approach has given them a competitive advantage.
The biggest initiatives this year were found to be mobile applications and mobile IT management. However, too few businesses have a cohesive management solution in place for tablets and phones (32%), nor do they use a proper siloed approach to manage both smart devices and PC (31%).
The biggest concern for all businesses was security, cited in 43% of cases. This was followed by IT service management. Strategic mobility initiatives are driven mainly by business’ CIOs. However, they continue to be reactive in terms of end user computing and there are still significant difficulties to act in a strategic manner.
Modern employees were found to expect to be able to access any person from anywhere and at any time. Yet, 82% of respondents in the study admitted that they struggled to keep company data secure when allowing this. Additionally, they found that providing a good quality user experience was very difficult.
NexusOs’ Peter Roberts, who headed the study, stated that:
“The global working environment is changing dramatically. People now work differently and they perform their various business roles in different places. We have noticed that more and more businesses are truly embracing future working styles, including strategies such as remote working and flexible working. To achieve this properly, however, they must ensure people are able to access the corporate network remotely.”
“It seems that IT departments around the world are being reactive to the fact that employees now have so many different mobile devices and they are struggling to enable and manage access. As a result, CIOs are struggling to create a strategic response. However, it must be said that we live in a vibrant and exciting time in terms of mobile computing for end users, and we see organizations fully committed to this process.”